Privacy Policy

Last updated: 28.04.2026

1. Controller

The controller responsible for this website is:

aktive.chat
Tobias Pregler
Vienna, Austria
Email: hello@aktive.chat
Website: https://aktive.chat

2. Scope

This Privacy Policy applies to the website https://aktive.chat and its public pages.

For the aktive.chat web application, a separate Privacy Policy applies:
https://app.aktive.chat/privacy-policy

3. Data We Process

When you visit this website, we may process technical data necessary to deliver and secure the website:

IP address
Browser type and version
Device and operating system
Referrer URL
Pages visited
Date and time of access
Server request data

We do not provide user accounts, contact forms, payment processing, or user uploads on this website.

4. Contact via Email

If you contact us via email (hello@aktive.chat), we process:

Your email address
Your name (if provided)
Your message content
Any information you voluntarily include

We use this data only to respond to your inquiry and for related communication.

5. Purpose of Processing

We process personal data to:

Provide and deliver the website
Ensure security and stability
Respond to inquiries
Communicate with users, clients, and partners
Comply with legal obligations

6. Legal Basis

Processing is based on:

Art. 6(1)(f) GDPR (legitimate interest in operating and securing the website)
Art. 6(1)(b) GDPR (pre-contractual communication via email)
Art. 6(1)(c) GDPR (legal obligations)

7. Hosting

This website is hosted by Vercel.

Vercel processes technical data such as IP address, request data, and server logs to deliver and secure the website.

8. Payments

We may provide access to payment or checkout services.

Payments are processed by Stripe.

When using checkout, you may be redirected to Stripe or interact directly with their services. Stripe processes personal data such as:

Name
Email address
Payment details
Transaction information

aktive.chat does not store payment information.

For more information, please refer to Stripe's privacy policy:
https://stripe.com/privacy

9. Third-Party Resources

This website uses external resources, including:

Google Fonts
CDN Fonts
Flag image CDN (flagcdn.com)

When these resources are loaded, your browser may connect to third-party servers. These providers may process technical data such as IP address, browser information, and request data.

10. External Links

This website contains links to external platforms such as LinkedIn, X (Twitter), Instagram, and other websites.

When you click such links, you leave this website and the respective provider becomes responsible for data processing.

11. Cookies

This website does not intentionally use cookies or tracking technologies.

If analytics or tracking tools are introduced in the future, this Privacy Policy will be updated and consent will be requested where required.

12. Storage and Retention

We store personal data only as long as necessary for the purposes described:

Server logs: limited period for security and operation
Email communication: as long as needed to respond and manage inquiries
Legal obligations: retention as required by applicable laws

13. International Transfers

Some third-party providers may process data outside the EU/EEA.

Where required, we rely on appropriate safeguards such as adequacy decisions or standard contractual clauses.

14. Your Rights

You have the right to:

Access your personal data
Request correction
Request deletion
Restrict processing
Object to processing
Receive data portability, where applicable
Withdraw consent at any time

To exercise your rights, contact:
hello@aktive.chat

15. Complaint

You have the right to lodge a complaint with the Austrian Data Protection Authority:

Österreichische Datenschutzbehörde
https://www.dsb.gv.at

16. Changes

We may update this Privacy Policy if the website, legal requirements, or services change.

For product usage and data processing within aktive.chat, please refer to:
https://app.aktive.chat/privacy-policy